{"id":5160,"date":"2023-03-28T01:55:01","date_gmt":"2023-03-27T23:55:01","guid":{"rendered":"https:\/\/www.jphres.org\/?p=5160"},"modified":"2023-04-02T14:11:16","modified_gmt":"2023-04-02T12:11:16","slug":"telecommunications-as-a-means-to-access-health-information-an-exploratory-study-of-migrants-in-australia","status":"publish","type":"page","link":"https:\/\/www.jphres.us.com\/index.php\/jphres\/article\/view\/92\/","title":{"rendered":"Telecommunications as a means to access health information: an exploratory study of migrants in Australia"},"content":{"rendered":"<p><b>DOI:<\/b>\u00a0<a id=\"pub-id::doi\" href=\"https:\/\/doi.org\/10.4081\/jphr.2012.e34\">https:\/\/doi.org\/10.4081\/jphr.2012.e34<\/a><\/p>\n<ul>\n<li><b>Louise Greenstock<\/b><br \/>\nAustralian Health Workforce Institute, Australia<\/li>\n<\/ul>\n<ul>\n<li><b>Robyn Woodward-Kron<\/b><br \/>\nMedical Education Unit, Melbourne Medical School, The University of Melbourne, Australia<\/li>\n<\/ul>\n<ul>\n<li><b>Catriona Fraser<\/b><br \/>\nUniversity of Melbourne, Australia<\/li>\n<\/ul>\n<ul>\n<li><b>Amie Bingham<\/b><br \/>\nAustralian Health Workforce Institute, Australia<\/li>\n<\/ul>\n<ul>\n<li><b>Lucio Naccarella<\/b><br \/>\nAustralian Health Workforce Institute, Australia<\/li>\n<\/ul>\n<ul>\n<li><b>Kristine Elliott<\/b><br \/>\nUniversity of Melbourne, Australia<\/li>\n<\/ul>\n<ul>\n<li><b>Michal Morris<\/b><br \/>\nCentre for Culture, Ethnicity and Health, Australia<\/li>\n<\/ul>\n<h4>Abstract<\/h4>\n<p><em>Background<\/em>. Health policies increasingly promote e-health developments (e.g., consumers\u2019 access to online health information) to engage patients in the health care. In order to make these developments available for culturally and socially diverse communities, not only do Internet accessibility, literacy and e-health literacy need to be taken into account, but consumers\u2019 preferences and information seeking behaviours for accessing health information have also to be understood. These considerations are crucial when designing major new health policy directions, especially for migration destination countries with culturally diverse populations, such as Australia. The aim of this study was to examine how people from a culturally and linguistically diverse (CALD) community use telecommunications (phone, mobile, Internet) to access health information.\u00a0<em>Design and Methods<\/em>. A case study was conducted using a questionnaire exploring the use of telecommunications to access health information among CALD people. The study was carried out at a community health centre in a socially and economically disadvantaged area of Melbourne, a city of 4 million people with a large CALD and migrant population. Questionnaires were translated into three languages and interpreters were provided. Fifty-nine questionnaires were completed by users of the community health centre.\u00a0<em>Results<\/em>. Most of the CALD participants did not have access to the Internet at home and very few reported using telecommunications to access health information.\u00a0<em>Conclusions<\/em>. The findings of the study suggest that telecommunications are not necessarily perceived to be an important channel for accessing health information by members of the CALD community.<\/p>\n<h4>Keywords<\/h4>\n<p>communication, cultural diversity, community health, telecommunications, migrant health<\/p>\n","protected":false},"excerpt":{"rendered":"<p>DOI:\u00a0https:\/\/doi.org\/10.4081\/jphr.2012.e34 Louise Greenstock Australian Health Workforce Institute, Australia Robyn Woodward-Kron Medical Education Unit, Melbourne Medical School, The University of Melbourne, Australia Catriona Fraser University of Melbourne, Australia Amie Bingham Australian Health Workforce Institute, Australia Lucio Naccarella Australian Health Workforce Institute, Australia Kristine Elliott University of Melbourne, Australia Michal Morris Centre for Culture, Ethnicity and Health, &#8230; <a title=\"Telecommunications as a means to access health information: an exploratory study of migrants in Australia\" class=\"read-more\" href=\"https:\/\/www.jphres.us.com\/index.php\/jphres\/article\/view\/92\/\" aria-label=\"More on Telecommunications as a means to access health information: an exploratory study of migrants in Australia\">Read more<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-5160","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Telecommunications as a means to access health information: an exploratory study of migrants in Australia - Journal of Public Health Research<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jphres.us.com\/index.php\/jphres\/article\/view\/92\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Telecommunications as a means to access health information: an exploratory study of migrants in Australia - Journal of Public Health Research\" \/>\n<meta property=\"og:description\" content=\"DOI:\u00a0https:\/\/doi.org\/10.4081\/jphr.2012.e34 Louise Greenstock Australian Health Workforce Institute, Australia Robyn Woodward-Kron Medical Education Unit, Melbourne Medical School, The University of Melbourne, Australia Catriona Fraser University of Melbourne, Australia Amie Bingham Australian Health Workforce Institute, Australia Lucio Naccarella Australian Health Workforce Institute, Australia Kristine Elliott University of Melbourne, Australia Michal Morris Centre for Culture, Ethnicity and Health, ... 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